Transfer Calls from the App
complete
I
Ian Zimmerman
complete
This has been completed for inbound calls on the app. The experience is slightly different from iPhone to Android.
When you answer on iPhone you should be taken directly into the app where you can expand the Call window and see the option to transfer.
When you answer on Android you will have to select the ExpertConnect option that will take you into the app, expand the call window, and select the transfer option. I have attached these steps below.
I
Ian Zimmerman
in progress
R
Ryan F.
I'm assuming that this would send a call from the App to and outside number?
J
Josie Burgett
Ryan F.: It would allow an advisor to transfer an AgriSync phone call to another advisor in the account.