Currently on Call status
planned
Payton Douglass
Merged in a post:
I would like a way to tell if an advisor is on a call or not.
Keith Sauer
It would be nice if there would be like a red dot or maybe the advisors name changes colors when they are on a call. It would just be nice to know that way calls don't get transferred to that advisor or we can inform the customer that the advisor is busy.
v
vernon leslie lawrence barker
yes please! WOULD BE A GREAT ADDITION
G
Greg Carlson
To have a work/personal life balance that is easy to manage for certain hours off or extended days off would be a great addition.
I
Ian Zimmerman
planned
H
Hamish Ross
Ability for advisors to log in/log out or turn on do not disturb so that their phones dont ring. great feature of our current system so that we can limit the scheduling for on call roster etc - all except the on call team log out at the end of shift
I
Ian Zimmerman
under review