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Feature Requests
168
Roadmap
Under Review
24
Customizable Home Dashboard (Web)
Feature Requests
5
Call Tree slot to ring Team
Feature Requests
7
Change the customer on a ticket.
Feature Requests
9
Integrate EmailHub with Microsoft 365
Feature Requests
4
Delete pictures
Feature Requests
7
Mass ticket search
Feature Requests
1
Custom Date Range for KPIs in Insights
Feature Requests
9
Auto Archive
Feature Requests
Planned
12
Secondary Phone Option in Contacts
Feature Requests
6
View-Only Access to Ring Schedule for Advisors
Feature Requests
7
Customizable Notifications for Advisors
Feature Requests
10
Attach .pdf to ticket with App
Feature Requests
In Progress
1
Open pictures
Feature Requests
3
Video Call Recording
Feature Requests
8
Ticket Tags for Specific Teams
Feature Requests
13
Refresh on Mobile
Feature Requests
3
Multiple PINs on a CCMS case
Feature Requests
13
Disable OEM Tags
Feature Requests
4
Compatibility With Service Delivery
Feature Requests
16
Contact Routing 'Rules'
Feature Requests
2
team stream notifications
Feature Requests
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